Frequently Asked Questions Your Guide to Primal Balance Nutrition's Organic Meal Delivery
Welcome to our FAQ section! We've compiled answers to common questions about our healthy meal prep and delivery service in San Diego. If you don't find what you're looking for here, please don't hesitate to contact our team directly–we're always happy to help!
Ordering & Subscriptions
How does Primal Balance Nutrition meal delivery work?
1. Choose your plan (4, 6, 8, 10, or 12 meals per week) on our [Subscribe to Meal Plans page]
2. After checkout, you’ll receive a weekly email to select your meals from our rotating menu. 3. Your fresh, chef-prepared meals are delivered weekly to your door.
What is the deadline to modify or pause my subscription for the upcoming week?
The deadline to modify or pause your subscription is by Wednesday @4pm for the following Monday's delivery.
Can I pause or skip weeks on my subscription?
Yes, absolutely! You can easily pause or skip deliveries directly through your weekly menu email. Simply scroll down to option #4 on your weekly menu email and click the link to access the skip form. Just make sure to do so before the weekly cutoff deadline on Wednesday @4pm.
How long does my subscription last?
Our subscriptions are recurring weekly, providing continuous healthy meal delivery. You can pause, skip, or cancel your subscription at any time before the weekly modification deadline.
How often does the menu change?
Our menu rotates weekly to ensure a variety of fresh, seasonal, and exciting dishes. A new menu is typically released every [Insert day, e.g., Monday] for the upcoming week's selections. You can always view the current menu on our [Weekly Menu Page]
Do you deliver to offices or businesses?
Yes! Deliveries to offices, businesses, or other locations are completely fine.
Can I choose my meals?
Yes, you select your meals! Every Monday afternoon we will email you with a link where you'll choose from that week's menu. You have until Wednesday at 4pm to fill out the menu form. If the form is not filled out it will become the chef's choice based upon your food preferences that we have gathered on your welcome intake form.
How long do I have to sign up for?
Our meal prep and meal delivery service is a weekly subscription that can be paused by Wednesday at 4pm the week prior to your service week.
Do you have vegan options?
Yes! All of our menu items can be made vegan by selecting the vegan substitution button on your menu form below each entree or breakfast option.
Do you make Keto or low-carb meals?
We do not have Keto options. Our meals are too high in protein to be considered suitable for the Keto Diet (there are misconceptions with the Keto diet, so we recommend reading up on it on our blog).
We do offer lower carbohydrate options though. However, ultimately we strive for meals that contain a balance of healthy fats, carbs, and protein.
Are you plastic-free?
Yes, we are environmentally friendly and proud of it. We are a plastic-free company serving our meals in compostable boxes. We do not drop meals with any type of insulated packs or bags because we are a plastic-free service.
Can I freeze my meals?
Absolutely! We suggest freezing the meals in sealed containers to guarantee freshness if you aren't going to eat them within 4 days.
How far in advance do you cook my meals?
Your meals are always cooked 12-hours prior to drop off so we can always guarantee your food is FRESH. We never freeze any of our meals, so you get the freshest, healthiest, most nutrient-dense meals in San Diego, CA.
How long do your meals stay fresh?
Our meals stay fresh for 4 days once delivered.
How many calories are in each meal?
Meals fluctuate between 400 to 600 calories. We build our meals around plenty of protein and fiber to help you stabilize your blood sugar, mood, and overall energy levels.
We always list the calories/macros next to the meal item on the menu that you receive each week. This way you choose the meals that are best for you and your health goals based upon your individual needs.